Terms of service

Welcome to CocoVault. By accessing our website or purchasing from us, you agree to the following terms and conditions. Please read them carefully before using our services.

General Use

CocoVault provides a curated selection of pre-owned luxury handbags. All products are offered subject to availability and may be updated or modified at any time without notice.

By using our website, you confirm that you are at least the legal age required in your country to make online purchases.

Product Information

We strive to ensure that all product descriptions, images, and details are accurate. However, due to the nature of pre-owned luxury items, minor variations in condition, color, or details may occur.

Each item is carefully inspected and authenticated before listing.

Orders & Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

Payments must be completed in full before shipment. All transactions are securely processed through trusted payment providers.

Shipping

Delivery times are estimated and may vary depending on destination and logistics conditions. CocoVault is not responsible for delays caused by external carriers or customs procedures.

Returns

Returns are accepted under specific conditions as described in our Return & Refund Policy. Items must be returned in original condition to be eligible.